Terms & Conditions


Welcome to Sarla Creations! By accessing and using our website, you agree to the following terms and conditions.
These terms govern your use of our services, ensuring a smooth and transparent shopping experience.

Ordering & Payments

- All orders placed on Sarla Creations are subject to availability and acceptance. 
- Prices listed on the website are final and inclusive of applicable taxes. 
- Payments are processed securely through trusted payment gateways. 
- In case of a failed transaction, customers should check with their bank or payment provider. 

Shipping & Delivery

- We aim to dispatch all orders within the specified time frame. 
- Delivery timelines may vary based on location and external factors. 
- Customers will receive a tracking number once their order is shipped. 
- Sarla Creations is not responsible for delays caused by third-party logistics partners. 

Returns & Exchanges

- We accept returns and exchanges only for defective or incorrect items. 
- Items must be returned in their original condition with tags intact. 
- Customized or used items are non-returnable. 
- Refunds (if applicable) will be processed after the returned item is inspected. 

Intellectual Property

- All content on this website, including images, logos, and text, is the property of Sarla Creations. 
- Unauthorized reproduction, distribution, or use of our content is strictly prohibited. 

User Responsibilities

- Users must provide accurate and complete information while placing an order. 
- Any fraudulent activity or misuse of the website may result in legal action. 

Changes to Terms & Conditions

We reserve the right to update or modify these terms at any time. Customers are encouraged to review them periodically.

Contact Us

For any queries related to these Terms & Conditions, you can reach us at: 
**Sarla Creations** 
Email: sarlacreations1@gmail.com
Phone: +919143279405
Address: First Floor, Salt Lake, BH-191, BH Block, Sector II, Bidhannagar, Kolkata, West Bengal 700091